The article takes organizational culture of civil service of Kazakhstan
as a subject of its investigation. The article discusses the current state of the civil service
system in Kazakhstan. It can be argued that organizational culture affects organizational
effectiveness. In an attempt to identify peculiarities of the organizational culture of
the civil service, an empirical analysis in the form of surveys was chosen as an appropriate
research method. Therefore, the paper discusses the findings of the anonymous
survey conducted among external experts and government officials. The main finding of
the study is that both - positive and destructive characteristics of organizational culture
appear to persist in practice. At the same time, a significant proportion of respondents
among Kazakhstani civil service staff believes that they considerably contribute to public
services. The paper concludes by arguing that developing a strong organizational
culture of public service is significant.
