Management of transformation processes towards an innovative civil service of Kazakhstan (case-study of remuneration by results project)

Abstract

The novelty of the dissertation research lies in an integrated approach to the issue of innovative transformation of the civil service. This topic is poorly studied in the context of the public sector not only in Kazakhstan, but also in foreign literature. In this regard, an attempt to systematize and develop unified conceptual approaches to the analysis of the readiness of state bodies for changes is noteworthy. Based on the theoretical research of foreign authors, a conceptual model of the study was developed, which was tested on the two pilot bodies (participants of the new remuneration project). This made possible developing informed decisions not only to improve their activities, but also to apply similar methodological approaches for the entire civil service system.